Google Business Profile

1 Dashboard

2 Detail

3 Disconnected

Screen 1 — GBP Dashboard (Connected)

Dashboard

9:41

Google Business

OAuth 2.0 • Auto-sync enabled

Connected

3

Locations

123

Reviews

2m

Last Sync

Overall Performance

4.6

123 reviews

73% Positive 14% Neutral 13% Negative

Your Locations

3Bids Home Services — Akron

Akron, OH

(330) 555-0100

4.7 (55)

3Bids Home Services — Cleveland

Cleveland, OH

(216) 555-0200

4.5 (42)

3Bids Home Services — Canton

Canton, OH

(330) 555-0300

4.8 (26)

Sync FrequencyGoogle syncs automatically every 6 hours. Use manual sync for immediate updates after responding to reviews.

Connected state with overall performance, sentiment breakdown, and location cards.

useQuery(api.integrations.googleBusinessProfile.getOverview)

Disconnected

9:41

Google Business

Connect Google Business

View reviews, ratings, and insights for all your business locations in one dashboard.

OAuth 2.0 • Read-only access • Disconnect anytime

Why Connect Google Business?

Monitor Reviews

See all your customer reviews in one place

Track Performance

View ratings and sentiment trends over time

Multi-Location

Manage all your business locations from one dashboard

Stay Informed

Get notified about new reviews and rating changes

Disconnected state with connect CTA and benefit cards explaining the value.

Screen 2 — Location Detail

Location — Ratings

9:41

3Bids — Akron

3Bids Home Services

Akron, OH

(330) 555-0100

4.7

55 reviews

Rating Distribution

5

40

4

8

3

2

1

2

Sentiment Analysis

55 reviews

Positive

4–5 stars

73%

40 reviews

Neutral

3 stars

14%

8 reviews

Negative

1–2 stars

13%

7 reviews

Sentiment TrackingAI analyzes review text to detect sentiment trends. Negative spikes trigger alerts so you can respond quickly.

Location detail with rating distribution bars and sentiment breakdown.

useQuery(api.integrations.googleBusinessProfile.getLocationDetail)

Location — Reviews

9:41

3Bids — Akron

Reviews

55 total

All

Positive

Neutral

Negative

Unanswered

MJ

Mark Johnson

Positive

2 days ago

Excellent work on our HVAC system. The team was professional, on time, and very thorough. Highly recommend!

Business Response Today

Thank you Mark! We're glad you had a great experience. Looking forward to serving you again!

PW

Patricia Watson

Neutral

1 week ago

The work was decent but took longer than expected. Communication could be improved.

No response yet

DL

David Lee

Negative

2 weeks ago

Very disappointed. Contractor didn't show up on time and the work was subpar. Would not recommend.

Business Response 1 week ago

We're sorry about your experience, David. We've reached out to resolve this. Please check your messages.

Response Time MattersResponding within 24 hours improves your Google ranking. Unanswered reviews are flagged in your dashboard.

Reviews feed with sentiment badges, star ratings, and business response threading.

useQuery(api.integrations.googleBusinessProfile.getLocationReviews)

1 Dashboard

2 Reviews

Dashboard & Listings

9:41

Google Business Profile

Connected to Google

mike@kowalskiplumbing.com

3

Locations

4.6

Avg Rating

263

Reviews

89%

Verified

Connected Locations

3Bids — Akron

1234 Main St · 127 reviews · 4.8★

Verified

3Bids — Cleveland

5678 Lake Ave · 84 reviews · 4.5★

Verified

3Bids — Canton

910 Market Ave · 52 reviews · 4.2★

Pending

3Bids — Akron

4.8

Based on 127 reviews

Rating Breakdown

5★

72%

4★

18%

3★

5%

2★

2%

1★

3%

Sentiment Analysis

85%

Positive

10%

Neutral

5%

Negative

Location Detail & Reviews

9:41

3Bids — Akron

Business Information

Business Name

3Bids — Akron

Address

1234 Main St, Akron, OH 44313

Phone

(330) 555-0123

Website

3bids.io

Status

Verified

Performance

2,340

Views

156

Actions

+18%

This Month

78

Calls

Reviews

127 total

MJ

Mark Johnson

Positive

2 days ago

Excellent work on our HVAC system. The team was professional, on time, and very thorough.

Business Response

Thank you Mark! We're glad you had a great experience.

PW

Patricia Watson

Neutral

1 week ago

The work was decent but took longer than expected. Communication could be improved.

No response yet

DL

David Lee

Negative

2 weeks ago

Very disappointed. Contractor didn't show up on time and the work was subpar.

Business Response

We're sorry about your experience, David. We've reached out to resolve this.

1 Overview

2 Reviews

3 Insights

GBP Command Center

https://app.3bids.io/contractor/google-business

GBP Command Center

3

Locations

4.6

Avg Rating

263

Total Reviews

89%

Verified

Connected Locations

3Bids — Akron

127 reviews · 4.8★

Verified

3Bids — Cleveland

84 reviews · 4.5★

Verified

3Bids — Canton

52 reviews · 4.2★

Pending

Recent Reviews

Mark Johnson — 5★

Excellent HVAC work · 2 days ago

Patricia Watson — 3★

Decent but late · 1 week ago

David Lee — 1★

Disappointed · 2 weeks ago

Sentiment Analysis

85%

Positive

10%

Neutral

5%

Negative

Visibility Trends

Reviews

https://app.3bids.io/contractor/google-business/reviews

Reviews

All Reviews

Reviewer

Rating

Sentiment

Location

Date

Sarah Johnson

Positive

Akron

2d ago

Mike Torres

Neutral

Canton

5d ago

Lisa Park

Negative

Akron

1w ago

Response Time MattersResponding within 24 hours improves your Google ranking. Unanswered reviews are flagged in your dashboard.

Insights & Trends

https://app.3bids.io/contractor/google-business/insights

Insights & Trends

2.4K

Views

189

Actions

47

Calls

92

Directions

Review Velocity (30d)

Review VelocityAim for 5+ new reviews per month per location. Consistent review volume signals active business to Google's algorithm.

Data Architecture

Source Files

Convex Queries

Convex Mutations

Connection Lifecycle

Key Design Decisions

Multi-Location Support

AI Sentiment Analysis

OAuth Integration

Response Tracking